Health & AI Disclaimer
If you think you're experiencing a medical emergency, call your local emergency number now (111 in New Zealand). Don't rely on Luma in an emergency.
Luma is not medical advice
Luma is a personal journaling tool. It helps you record how you feel and notice patterns over time. It is not a medical device or a medical service, and nothing in the app is medical advice. Luma cannot diagnose, treat, cure, or prevent any disease or condition.
- Always talk to a qualified health professional - such as your GP - about symptoms, medications, or anything concerning you.
- Never delay, change, or stop treatment because of something you saw in Luma.
- Luma is a companion to professional care, never a replacement for it.
About AI-generated insights
When AI insights are enabled, Luma uses artificial intelligence to summarise your entries and suggest possible patterns. Please keep in mind:
- AI can be wrong. Insights may be incomplete, inaccurate, or misleading, even when they sound confident.
- Patterns aren't causes. If Luma notices that two things tend to happen together, that doesn't mean one causes the other.
- Verify what matters. If an insight would change what you do about your health, check it with a health professional first.
Your data, your judgement
Luma's charts, streaks, and summaries are only as good as what's recorded, and journalling naturally has gaps. Treat everything in Luma as a starting point for conversations with the people who look after your health - not as answers.
This disclaimer forms part of our Terms of Service. Questions? Use the contact form.